What this report is for
Insights gives you a short, regular check-up of your logistics. Each page answers one question:
Page | Answers the question |
Overview | How are we doing right now compared with the recent past? |
Delivery performance | Which carrier services are late, and why? |
Cost | Is transport getting more expensive, and what’s driving it? |
Emissions | Is our CO₂e going up because we ship more, or because we ship less efficiently? |
Shipping network | Where do our shipments go, and which carriers take them there? |
Open it weekly or monthly, look at the coloured comparison lines and go to the page where something has turned red.
Filters and comparison
Period (top right): the time window you’re looking at. Default is the last 30 days.
Compare: what the period is compared against, by default the last 90 days. Hover ⓘ to see the options.
Site: show one or more of your sites.
Currency: filter shipments by the currency they were priced in. All amounts are shown in SEK.
Data as of: when the data was last updated.
Use the tabs under the title to switch pages. Filters stay applied.
How to read the comparison lines
Each card has a coloured line under the value:
“▼ 19.5% per day vs last 90 days”: your period and the comparison period have different lengths (30 vs 90 days), so totals are compared per day. Here you shipped 19.5% fewer shipments per day than on average over the last 90 days.
“▼ 5.2 pt vs last 90 days (57.9%)”: for percentages, the difference is shown in percentage points. The value in brackets is the comparison value.
Green = better, red = worse. Fewer shipments is red, lower cost or CO₂e is green.
Overview
Use it for: a 30-second health check.
KPI cards: shipments, on-time delivery, transport cost, CO₂e and your top destination abroad (with the number of countries and carriers).
Cumulative shipments vs last year: a running total of shipments. The orange dashed line shows the same months last year. If your line is above it, you’re shipping more than last year.
Last 12 months shows the running total by month.
Selected period shows it by week for the period you’ve chosen.
Top 5 lanes by CO₂e per shipment: the routes with the highest emissions per shipment, usually long-distance or air. These are the first candidates if you want to lower emissions.
On-time delivery by carrier: your six busiest carriers. Navy is the selected period, gray the comparison window, and the orange dashed line the 90% target. A navy bar below gray means the carrier is getting worse.
Spend by carrier: how your transport spend is split between carriers. One very large slice means you depend heavily on one carrier.
Delivery performance
Use it for: finding where deliveries are late and what causes it.
KPI cards:
Exception rate: share of shipments that had an exception.
Exceptions: number of exceptions.
Most frequent exception type.
Exceptions resolved: how many have been handled.
On-time delivery by month vs last year: the trend against the 90% target. A sudden dip shows a month worth investigating.
Top 5 exception types: the most common problems (for example Delay, Customs Delay or Failed delivery attempt). Change compares with the daily average of the comparison period. Green ▼ means fewer than usual.
Late deliveries by route, carrier and service: every route + carrier + service combination, sorted by number of late shipments. Main cause shows the most common exception type in that row.
How to use the table: look at the rows at the top. They combine the most late shipments with a specific carrier service, which makes them concrete to raise with the carrier, for example “TNT Economy Express GB-SE: 14 late of 23”.
Click to filter: click an exception type to see only that type across the page.
In the example, selecting Customs Delay shows 15 exceptions, of which 60% are resolved, and the table shows which routes are affected.
Cost
Use it for: understanding why your transport cost changes.
KPI cards:
Transport cost.
Cost per shipment: average for priced shipments.
Cost per kg.
Highest-spend carrier.
Cost per kg is the best quick indicator of whether transport is getting more expensive regardless of volume.
Transport cost by month and running total: monthly cost (columns) and accumulated cost for the last 12 months (orange line, right axis).
Price per km-ton vs on-time delivery by carrier: each bubble is a carrier.
Left = cheaper per tonne and km. Higher = more reliable.
Top left is where you want your carriers.
Bubble size = shipments with exceptions.
Use it to see whether a cheaper carrier costs you in reliability, or whether an expensive one actually delivers better.
Why did transport cost change vs last year? This chart starts from last year’s cost and shows how much each factor added (red) or removed (green):
Factor | What it means |
Shipments | More or fewer shipments. |
Avg tonne-km | Heavier or longer shipments (weight × distance). |
Abroad share | More or less transport across borders. |
Express & air | More or less use of express and air freight. |
Other | Price changes and everything else. |
Example: cost went from 12.6M to 15.1M SEK. Shipments barely changed (+0.4M) and shipments got lighter or shorter (−7.3M), but more express and air (+9.2M) drove the increase. The action is to review which shipments really need express or air.
Emissions
Use it for: seeing whether CO₂e is rising because of volume or because of how you ship.
KPI cards:
CO₂e (t): total emissions.
CO₂e intensity (kg/tkm): emissions per tonne and km, i.e. efficiency. Lower is better.
CO₂e saved with green road services: how much you’ve already saved by using green road products, compared with conventional diesel.
Green road potential: how much road CO₂e you could avoid if all road shipments used green services.
Air freight share of CO₂e: air is usually the biggest single source.
CO₂e by month and running total: monthly emissions and accumulated total.
Top 5 carriers by CO₂e per shipment: carriers whose shipments have the largest footprint each.
Why did CO₂e change vs last year? This works like the cost chart:
Shipments = volume;
Avg tonne-km = heavier or longer shipments;
Air share = more or less air;
Other = emissions per tonne-km (fuel, vehicle type) and the rest.
If Air share is the big red bar, moving some shipments from air to sea or road would have the largest effect.
Shipping network
Use it for: an overview of where you ship and which carriers cover which regions.
Destinations / Origins (top): switch the map and table between where shipments go and where they come from.
Lane: search a route, for example
SE-US.KPI cards: number of origin and destination countries, top destination abroad and number of carriers, each with the comparison-window value underneath.
Map: bubble size = number of shipments to the country.
Carrier share by delivery region: each column adds up to 100% and shows which carriers serve Sweden, the Nordics, the rest of Europe and outside Europe. The darker the cell, the bigger the share. Useful when you want to consolidate carriers per region.
Region cards (bottom): share of shipments delivered to each region.
Common questions
Why “per day”?
Because the selected period and the comparison period have different lengths, so they’re compared per day.
Why are some values empty?
There’s no data for that combination, for example shipments without a price or without an emission calculation.
Can I export data?
Hover over a chart or table → ⋯ → Export data.